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Accenture

Accenture develops cloud-based predictive maintenance with AVEVA CONNECT

Accenture, a consulting firm and Global Fortune 500 member, has been an AVEVA partner for more than ten years, helping its clients get the most out of their solutions. The organization needed to lay the foundations for autonomous operations by adopting a new approach to asset performance monitoring, as existing solutions were slow to deploy and the lack of advanced cloud analytics limited the depth of actionable insights. Accenture integrated its existing AVEVA PI Servers with AVEVA CONNECT data services and AVEVA Advanced Analytics to build a cloud-native solution capable of monitoring assets, enabling digital twins and running advanced analytics from any location. The secure, scalable platform allows global teams to visualize data and perform analysis remotely. This innovation opens up new revenue opportunities for Accenture, which now offers its clients consulting services to mitigate issues, optimize operations and explore GenAI use cases in maintenance.

Objectives

  • Laying the foundation for autonomous operations by adopting a new approach to asset performance monitoring
  • Reduce deployment time for existing monitoring solutions
  • Enable advanced cloud analytics and digital twins that can be accessed from any global location
  • Open new consulting offerings including operations optimization and GenAI exploration for maintenance

Solutions

  • AVEVA PI System
  • AVEVA PI Server
  • CONNECT
  • AVEVA Advanced Analytics

Results

  • A secure and scalable asset monitoring platform that enables teams from anywhere to visualize AVEVA PI server data and perform advanced analytics in the cloud.
  • New revenue opportunities for Accenture to monitor the performance of client assets and offer advisory services to mitigate issues and optimize operations
  • Possible applications using advanced analytics and GenAI to streamline asset troubleshooting and maintenance

FAQ

How does Accenture use AVEVA CONNECT to serve its industrial clients?
Accenture, an AVEVA partner for more than 10 years, integrated AVEVA PI Server with AVEVA CONNECT and Advanced Analytics to build a cloud-native asset monitoring solution. The platform makes it possible to activate digital twins and run advanced analytics from anywhere in the world. For the consulting firm, it is a strategic accelerator that multiplies the value it delivers to industrial clients, combining Accenture's industry expertise with AVEVA's technological power in an integrated, differentiated offering.
How does AVEVA Advanced Analytics open up new revenue opportunities for Accenture?
The integration of AVEVA CONNECT and Advanced Analytics opens up new consulting offerings for Accenture: monitoring customer asset performance, issue mitigation services and operations optimization. Rather than billing consultant hours, the firm now offers recurring data-based services. This pivot to data-driven services creates a business model that is more predictable, more scalable and better aligned with the value actually delivered to customers. It is a major business model transformation for a Global Fortune 500 firm.
How does generative artificial intelligence combine with AVEVA in consulting?
Accenture is exploring the use of GenAI combined with AVEVA Advanced Analytics to streamline troubleshooting and maintenance of industrial assets. GenAI can interpret complex alerts in natural language, suggest hypotheses about causes, recommend corrective actions and automatically generate technical reports. This synergy between AVEVA operational data and conversational AI opens a new era in industrial consulting: value no longer lies in collecting data but in interpreting it, augmented by AI and human expertise.
Why is a cloud-native approach strategic for a consulting firm?
Traditional monitoring solutions were slow to deploy and required consultants to travel. AVEVA CONNECT, a cloud-native platform, allows Accenture to quickly activate monitoring at any customer without a heavy installation. Global teams view data and analyze it remotely, pooling scarce skills (data science experts, industry engineers). This deployment agility transforms the consulting value proposition: from long integration projects to a fast, scalable service billed on a recurring basis.
How does AVEVA support the transformation toward autonomous operations?
Accenture is laying the foundations for autonomous operations by adopting a new approach to asset performance monitoring based on AVEVA CONNECT and Advanced Analytics. Autonomous operations represent the horizon of industrial transformation: self-diagnosing machines, prescriptive maintenance and automatic parameter adjustment. AVEVA provides the software layer that makes this vision tangible, while Accenture provides organizational support and change management. Together, they are shaping the future of the smart factory.