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Leclerc Group

Leclerc Group accelerates the upskilling of its teams with AVEVA Teamwork

Groupe Leclerc, a food manufacturer, faced a twofold challenge: a workforce retiring en masse and a glaring lack of collaboration tools to ensure a smooth transfer of know-how to new employees. Standardized training and team engagement at production sites were becoming strategic issues for operational continuity. Deploying AVEVA Teamwork enabled the group to establish a modern collaboration environment that encourages experience sharing and the spread of best practices across teams. New hires quickly get up to speed on equipment and processes, while experienced operators capture their knowledge in a structured way. The results are tangible: equipment downtime has fallen by 5.9%, time spent on employee training has dropped by 80% and the number of workplace accidents has decreased. Leclerc now has a more agile, safer organization that is better prepared for its generational transition.

Objectives

  • Standardize employee training
  • Reduce unplanned downtime
  • Improving safety at work

Solutions

  • AVEVA Teamwork

Results

  • Equipment downtime decreased by 5.9%
  • Time spent training employees decreased by 80%
  • Fewer accidents at work

Testimonials

"Problems that used to take hours to solve are now solved in minutes"
Marcela Muñoz
Business Unit Manager, Leclerc Group

FAQ

How does AVEVA Teamwork support knowledge transfer in the face of mass retirements?
AVEVA Teamwork provides Leclerc Group with a collaborative platform to capture, structure and share the know-how of experienced operators before they retire. Newcomers access illustrated procedures, videos and best practices directly in the field. This digitalization of experience is crucial in the food industry, where quality depends on human skills. It is the embodiment of the Connected Worker concept.
How can a Connected Worker solution cut training time by 80%?
The 80% reduction in training time at Leclerc Group comes from standardizing and digitizing procedures with AVEVA Teamwork. New employees access interactive, visual content tailored to each piece of equipment, which speeds up skills development. This training efficiency turns the cost of onboarding into a high-return investment, which is particularly valuable during an accelerating generational transition.
Why does AVEVA Teamwork help reduce workplace accidents?
Workplace safety depends largely on mastering procedures and knowing the risks specific to each workstation. AVEVA Teamwork delivers safety instructions, operating procedures and lessons learned from past incidents directly to Leclerc Group operators' mobile devices. This easy access to critical knowledge has helped reduce the number of workplace accidents, demonstrating the preventive value of a Connected Worker platform.
How can collaborative know-how sharing reduce equipment downtime?
Equipment downtime fell by 5.9% at Leclerc Group thanks to AVEVA Teamwork, which gives operators the diagnostic and restart procedures proven by experts. Rather than waiting for a specialist technician to arrive, field teams resolve some incidents themselves. This accelerated empowerment transforms the availability of food production lines.
Why should a food manufacturer prepare for the retirement of its experts?
The retirement of experienced operators represents a loss of tacit knowledge that is hard to rebuild. In the food industry, where product quality depends on precise actions and a detailed understanding of processes, this generational transition can undermine industrial performance for a long time. AVEVA Teamwork turns this risk into an opportunity for standardization, ensuring operational continuity and preparing the organization to quickly integrate new generations.