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Pima County

Pima County improves the operational efficiency of its wastewater facilities

Pima County reduced operating costs, increased efficiency and improved safety at its wastewater reclamation facilities by deploying an industrial monitoring and situational awareness strategy based on AVEVA System Platform, AVEVA InTouch HMI, AVEVA Historian, Mobile Operator Rounds and IntelaTrac. With more than 60 million gallons of wastewater treated every day for a population of one million people and assets spread over more than 700 miles, operational management was a major challenge. AVEVA solutions made it possible to capture institutional knowledge to train future operators, act immediately on critical alarms and understand facility operations efficiently, ensuring reliable and sustainable service for customers.

Objectives

  • Ensure the capture of institutional knowledge from the current workforce for effective training of future operators
  • Use an effective situational awareness strategy that allows personnel to effectively understand and manage facility operations.

Solutions

  • AVEVA System Platform
  • AVEVA InTouch HMI
  • AVEVA Historian
  • Mobile Operator Rounds
  • IntelaTrac

Results

  • The plant's capacity doubled, resulting in a 50% increase in operational efficiency
  • Overall energy consumption has been reduced by 10%
  • The current workforce has been maintained, while achieving significant operational improvements
  • "Institutional knowledge" is captured to train the future workforce, addressing the concerns of the institution's aging workforce.
  • The sophisticated data mining capabilities resulted in the county receiving a $362,000 rebate check from the local utility.

Testimonials

"The new AVEVA HMI SCADA has enabled our Tres Rios plant to double its capacity, while operating with the same workforce, which represents approximately 50% operational efficiency gains with 10% energy reduction"
Brian Farmer
Principal Systems Consultant, AVEVA West

FAQ

How does AVEVA help capture institutional knowledge as the operator workforce ages?
The combination of AVEVA System Platform, Historian and IntelaTrac makes it possible to formalize operational best practices directly in the system. The procedures, rounds and know-how of experienced operators are digitized and standardized, becoming an asset that can be passed on to new generations. Capturing this institutional knowledge is strategic in the water sector, where the retirement of experts represents a major operational risk. Pima County thus secures service continuity at its wastewater reclamation facilities.
What is a situational awareness strategy in a wastewater treatment plant?
Situational awareness is a goal-oriented HMI approach that presents only the information needed for decision-making. Rather than displaying a multitude of raw data, AVEVA InTouch HMI highlights deviations from normal conditions and prioritizes critical alarms. In a treatment plant handling 60 million gallons per day across 700 miles of assets, this strategy lets operators act immediately on anomalies and understand the overall state of the facility in seconds.
What operational results did Pima County achieve with AVEVA?
Pima County doubled the capacity of its facilities while increasing operational efficiency by 50% and keeping staffing levels constant. Overall energy consumption was reduced by 10%, and the sophisticated data mining capabilities of AVEVA Historian secured a $362,000 rebate from the local power utility. These results show how well-deployed industrial supervision transforms the industrial performance of a public water utility.
What is Mobile Operator Rounds (IntelaTrac) used for in wastewater management?
Mobile Operator Rounds (IntelaTrac) digitizes field inspection rounds, replacing paper with industrial tablets or smartphones. Operators follow guided procedures, collect structured data and trigger maintenance actions in real time. For Pima County, whose assets are spread over more than 700 miles, this solution ensures traceability of interventions, standardizes round execution and feeds directly into the operational database for continuous analysis.
How does modern industrial supervision contribute to energy savings in the water sector?
By combining real-time data (System Platform), historization (Historian) and a contextualized HMI (InTouch), it becomes possible to identify energy-intensive equipment, adjust operating setpoints and schedule operations according to energy rates. Pima County thus reduced its overall consumption by 10% and received a $362,000 rebate check from the local utility. It is a concrete example of value-creating digital transformation for a wastewater operator.