PayPal
PayPal manages its data centers in real time with AVEVA PI System
After its separation from eBay, PayPal needed to untangle nearly twenty years of shared infrastructure data and build its own data center management system. The organization had to enable reliable data sharing between the two now-separate companies, while the lack of real-time information prevented critical operational decisions. Deploying AVEVA PI System, AVEVA PI Server and AVEVA PI Vision enabled PayPal to build a data center infrastructure management (DCIM) platform providing complete visibility into power, space and cooling across its 33 data centers worldwide. The benefits are considerable: data-driven insights to manage asset health, the ability to forecast budgets and anticipate future capacity needs, reduced alert fatigue thanks to automated ticketing, and executive reports produced in seconds instead of weeks. PayPal is now positioned to reduce its colocation costs through optimized allocation of space and power, supporting its growth over the long term.
FAQ
How does AVEVA PI System help separate 20 years of data shared between two companies?
After its separation from eBay, PayPal had to untangle nearly twenty years of shared infrastructure data and build its own system. AVEVA PI System, PI Server and PI Vision made it possible to rebuild an independent data center infrastructure management (DCIM) platform while ensuring reliable and secure data sharing between the two now-separate companies. This complex transition illustrates how AVEVA can support major restructurings in which operational continuity and confidentiality must be preserved at the same time.
How does AVEVA handle monitoring of 33 data centers worldwide?
PayPal monitors its 33 data centers around the world with AVEVA PI System, PI Server and PI Vision. The platform provides complete visibility into power, space and cooling, contextualized by the Asset Framework. Global teams share the same consistent view regardless of location and can compare performance between sites to roll out best practices. It is an essential prerequisite for managing strategic digital infrastructure distributed on a global scale.
How can producing a management report go from several weeks to a few seconds?
PayPal cut the time needed to produce management reports from several weeks to a few seconds thanks to AVEVA PI Vision. The platform automatically generates consolidated indicators for the 33 data centers, freeing teams from time-consuming manual tasks. This acceleration transforms management: decisions are based on fresh information rather than weeks-old reports. For a financial organization like PayPal, this decision-making responsiveness translates directly into an operational and competitive advantage.
How does AVEVA reduce alert fatigue in a DCIM environment?
PayPal reduced alert fatigue through automated ticketing integrated with AVEVA PI System. Rather than overwhelming operators with thousands of raw alerts, the platform correlates events, prioritizes by criticality and automatically generates actionable tickets. Teams focus on the real priorities, resolve issues faster and avoid operational burnout. In a data center where every second counts, this intelligent alert handling has become a standard of operational excellence.
How does AVEVA help reduce colocation costs?
Thanks to AVEVA PI System, PayPal is positioned to reduce its colocation costs through better allocation of space and power. The platform reveals underused resources, identifies optimization opportunities and supports consolidation decisions. For an organization whose digital infrastructure is central to the business, these cumulative savings across 33 sites worldwide represent considerable sums. It is a direct, measurable ROI that more than justifies the investment in DCIM transformation.