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Riverside Public Utilities

Riverside Public Utilities gains operational efficiency with AVEVA PI System

Riverside Public Utilities spent considerable time producing reports and monitoring its resources, knowing there had to be a more efficient way to serve its community. The utility's wealth of data was scattered across thirty separate systems, making every reporting exercise tedious and time-consuming. To change this, the municipal utility adopted AVEVA PI System, complemented by AVEVA PI Vision and AVEVA DataLink. The new data management platform did more than automate reports: it made them both faster and more accurate, while freeing teams from repetitive tasks. The digital transformation delivers a major financial gain, with time and operating cost savings of more than $820,000 every year. Riverside now has a more agile, better-equipped organization to serve its customers efficiently.

Objectives

  • Integrate all real-time operational data into a single data management system
  • Create automated dashboards and reports for better access to data

Solutions

  • AVEVA PI System
  • AVEVA PI Vision
  • AVEVA DataLink

Results

  • Reducing staff time on reporting and reducing operating costs saves Riverside more than $820,000 annually.

Testimonials

"We have increased visibility into our systems and assets. All of this has helped to improve our reliability and reduce our operating costs."
Brando Crozier
Administrative Analyst, Riverside

FAQ

How does AVEVA PI System unify 30 separate data systems?
AVEVA PI System acts as a real-time repository capable of aggregating data from the 30 separate systems previously used by Riverside Public Utilities. Combined with AVEVA PI Vision and AVEVA DataLink, it consolidates operational, weather and asset data streams into a single environment. This unification eliminates manual re-entry, automates report generation and saves teams valuable time once spent on tedious information gathering.
What ROI can be expected from digital transformation in a public water utility?
Riverside Public Utilities saves more than $820,000 every year thanks to AVEVA PI System, AVEVA PI Vision and AVEVA DataLink. This ROI comes mainly from less time spent on reporting and lower operating costs. Beyond the financial gain, the organization becomes more agile: teams freed from repetitive tasks focus on higher-value work for the community they serve every day.
How can operating reports be automated in a public utility?
AVEVA DataLink makes it possible to dynamically pull PI System data into Microsoft Excel to generate automatically updated reports. AVEVA PI Vision complements this approach with shareable real-time web dashboards. For Riverside, this combination turned tedious, time-consuming reporting into automated output that is faster and more accurate. It is a data management standard for public utilities, where information reliability determines the quality of management.
Why centralize operational data in a single platform?
Data fragmented across 30 different systems resulted in slow, partial analyses at Riverside that were difficult to cross-reference. AVEVA PI System made it possible to create a single real-time repository accessible to all teams. This centralization has become a pillar of digital transformation in public utilities: it facilitates collaboration between departments, speeds up decision-making and forms the essential foundation for any predictive analytics or performance management initiative.
How can teams be freed from repetitive reporting tasks?
AVEVA PI System, PI Vision and DataLink automate the aggregation, visualization and distribution of operational data. At Riverside Public Utilities, teams previously tied up producing reports manually can now focus on analysis, optimization and customer service. This reallocation of working time to value-added tasks is one of the most significant benefits of digital transformation in public water utilities.