Starbucks Coffee
Starbucks Coffee standardizes its industrial operations with AVEVA solutions
Starbucks, the world's largest coffee company, operates more than 30,000 stores in more than 80 countries and aims to make coffee the world's first sustainable agricultural product. The group needed consolidated access to system documentation, multi-site production visibility, real-time integration between the control and business layers, and the flexibility to customize the system and expose data to teams, including on the move. AVEVA is now the foundation of the group's manufacturing automation platform, relying on AVEVA HMI, AVEVA SCADA and AVEVA System Platform for industrial monitoring. The benefits extend to every level: a customized operations management interface, "shop floor to top floor" visibility into production and inventory, superior control of industrial processes, unified lines of sight across the enterprise and mobile data access for actionable, real-time decisions.
FAQ
How do AVEVA HMI and SCADA control coffee roasting on a global scale?
AVEVA HMI and SCADA form the foundation of Starbucks' manufacturing automation platform. These solutions provide superior control of industrial roasting processes, ensuring the consistent quality of its signature coffee across the group's plants. Operators have an intuitive interface to manage critical parameters (temperature, duration, cooling) and benefit from real-time visibility into the performance of each line. It is the basis for repeatable operational excellence.
Why unify production data and inventory data on the same platform?
A lack of visibility "from the shop floor to the top floor" prevents fast, aligned decisions between production and supply chain. At Starbucks, AVEVA System Platform connects production and inventory systems all the way up to ERP, providing real-time transparency on inventory and production volumes across sites. This integration makes it possible to align production with market needs and reduce both stockouts and overstocks, two key issues for a global coffee chain.
How is mobility transforming the work of operators in a modern plant?
Mobile access to AVEVA System Platform data allows Starbucks operators to make actionable decisions in real time, wherever they are in the plant. Rather than constantly returning to a fixed workstation, they check KPIs, validate steps or alert the team directly from their mobile device. This flexibility speeds up interventions, streamlines collaboration and frees operators from the constraints of traditional control rooms.
What benefits does a customized MES platform bring to a food manufacturer?
With AVEVA, Starbucks obtained a customized operations management interface that fits the business processes of roasting and distribution exactly. This customization goes beyond simple configuration: it adapts the platform to the specifics of coffee without sacrificing the industrial robustness of System Platform. Cross-functional teams become more efficient thanks to role-specific, contextualized screens, and continuous improvement moves faster.
How does multi-site transparency support Starbucks' sustainability ambition?
Starbucks aims to make coffee the world's first sustainable agricultural product. To achieve this, the group needs full visibility into its multi-site operations to measure its footprint, identify improvement opportunities and ensure traceability. AVEVA System Platform provides this enterprise-wide transparency, aligning operational KPIs with ESG commitments. It is a concrete example of digital transformation serving sustainability in the food industry.