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TasWater

TasWater optimizes water and wastewater management with AVEVA PI System

TasWater, Tasmania's main water and sewerage operator, supplies drinking water across 29 separate jurisdictions using heterogeneous control systems, and must monitor critical control points spread across 12 SCADA instances, 70 drinking water systems and 6,266 km of pipelines. Previously, weekly CCP monitoring took up to a full day of an engineer's time. Deploying AVEVA PI System together with AVEVA Plant SCADA now provides a single source of truth supporting industrial monitoring across the entire scope. Operations are consolidated automatically in just fifteen minutes, freeing engineers to optimize facilities and work more closely with operators. Detection of potential violations has risen from less than 10% to 100%, bringing TasWater in line with the Australian Drinking Water Guidelines. The operator also identifies blockages and spills faster, helping protect natural areas and customers.

Objectives

  • Meeting increasingly stringent regulatory requirements for water quality
  • Benefit from early notification of potential breach conditions
  • Automate, systematize and standardize reporting and setpoints

Solutions

  • AVEVA PI System
  • AVEVA Plant SCADA

Results

  • Improved violation detection from <10% of potential violations detected to 100% of potential violations detected
  • Weekly reporting time reduced from one day to 15 minutes
  • Identify underlying issues and enable them to be rectified

Testimonials

"Automation, standardization, and systematization have improved breach detection by <10% to 100%"

FAQ

How can 12 heterogeneous SCADA instances be unified across 6,266 km of drinking water network?
TasWater operates 70 drinking water systems across 29 jurisdictions, with 12 different SCADA instances. AVEVA PI System provides a unified layer for data collection, contextualization and historization, creating a single source of truth on top of existing systems. Combined with AVEVA Plant SCADA for local industrial supervision, it makes it possible to supervise the entire footprint without replacing existing infrastructure. It is a gradual, cost-effective approach to digital transformation in the water sector.
How does AVEVA PI System improve a water operator's regulatory compliance?
TasWater went from detecting less than 10% of potential violations to 100% thanks to AVEVA PI System. Automated monitoring of critical control points (CCPs) now aligns TasWater with the Australian Drinking Water Guidelines. Standardized, automated reporting makes it possible to demonstrate compliance in real time. For a water operator subject to strict regulatory requirements, automated traceability is a major lever for legal and public health protection.
How much time can a data platform save a water utility's engineers?
At TasWater, weekly reporting on critical control points used to take up to a full day of an engineer's time. With AVEVA PI System, this consolidation is now automated and completed in 15 minutes. Freed from repetitive manual tasks, engineers focus on optimizing facilities and collaborating with field operators. It is a typical example of a digital transformation that enhances human skills rather than replacing them.
How does industrial monitoring protect natural areas?
AVEVA PI System and Plant SCADA allow TasWater to quickly identify blockages and overflows across its 6,266 km of pipelines. Early detection prevents sewage leaks from contaminating Tasmania's natural areas. This real-time response capability strengthens industrial performance while supporting environmental objectives. For a water operator, modern monitoring becomes a tool for protecting ecosystems as much as for serving customers.
What ROI can an AVEVA project generate in the water and wastewater sector?
For TasWater, the combined deployment of AVEVA PI System and Plant SCADA delivered a fourfold gain: violation detection rising from 10% to 100%, reporting cut from one day to 15 minutes, faster identification of underlying malfunctions and better environmental protection. Beyond savings in engineering time, it is the safety of drinking water and regulatory compliance that are secured for the long term, a return on investment that is hard to quantify but strategic.