Automated Bartender Company
Automated bartender company revolutionizes event service with AVEVA Edge
An automated bartending company, an original equipment manufacturer (OEM), wanted to introduce an automated bartender solution in a highly regulated market such as music festivals, sporting events and concerts. The challenge was to serve a high volume of customers while keeping operator involvement in ID verification to a minimum, and to ensure incident-free operation for vendors. Deploying AVEVA Edge made it possible to design a machine that prepares and serves cocktails, beers and wines with an average transaction time of 10 to 15 seconds. The solution delivers immediate value of 15% to 30% by eliminating over-pouring, maximizing the value vendors get from their products. The pace of service allows vendors to boost revenue at high-attendance events, while remote maintenance capabilities ensure the OEM delivers high service levels to its customers across the entire fleet.
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FAQ
How does AVEVA Edge enable an OEM to serve cocktails in 10 seconds?
AVEVA Edge is a lightweight HMI/SCADA solution ideally suited to standalone OEM machines. For the Automated Bartender Company, Edge controls the entire process of preparing and serving cocktails, beers and wines, with an average transaction time of 10 to 15 seconds. The platform ensures dispensing accuracy, eliminates overpouring (15-30% immediate value) and offers a simple interface that lets operators supervise several machines simultaneously at high-traffic events.
Why choose AVEVA Edge for an industrial machine in a regulated sector?
The alcoholic beverage sector requires strict identity verification and compliance rules. AVEVA Edge makes it possible to integrate these checks while automating service. The solution is robust enough to handle event environments (festivals, concerts, sporting events) while remaining lightweight enough to be embedded in an OEM machine. It is an ideal balance between functional power and a small software footprint for equipment manufacturers.
How does remote maintenance support an OEM's business model?
AVEVA Edge offers remote maintenance capabilities that allow the OEM to continuously monitor the condition of its fleet deployed at temporary events. Early diagnostics and targeted interventions ensure a high level of service for vendor customers without requiring a permanent physical presence. It is a pillar of the connected OEM service model, turning an equipment sale into recurring maintenance and support revenue.
What economic gains do vendors get from an automated bartender?
The solution delivers 15% to 30% immediate value to vendors by eliminating spillage, which maximizes the amount of product actually sold. Added to this is a high transaction volume (10–15 seconds per drink), making it possible to serve far more customers than with human staff. At a festival or concert, these productivity gains translate into significantly higher revenue, quickly justifying the investment in the automated machine.
Why is automation transforming event service?
High-attendance events quickly overwhelm human-staffed bars, frustrating customers and limiting revenue. AVEVA Edge enables OEMs to offer a fast, hygienic (low-contact) and reliable service experience that addresses post-pandemic concerns while improving vendor profitability. It is a concrete example of digital transformation applied to a sector where innovation remains rare, and it opens up new markets for equipment manufacturers.